91ÖÆƬ³§

Resources and Support  ›  Facilities and Work Resources

Below is table of frequencies for responses to items under the benchmark "Facilities and Work Resources" which is under the theme "Resources and Support".
 
All Faculty
Tenured
Pre-tenure
Non-tenure Track
Full Professor
Associate Professor
Men
Women
White
Faculty of Color
Asian/Asian-American
Underrepresented Minorities
 
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
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Q70F
Support for improving teaching
Very satisfied
38
35.2
382
23.0
38
31.4
54
34.8
14
11.5
35
21.2
16
15.8
30
39.0
238
21.5
27
31.0
35
33.3
8
9.2
24
22.9
12
17.4
8
25.8
117
29.9
8
28.6
14
37.8
6
17.1
7
18.4
3
15.0
N/A
N/A
27
16.6
3
50.0
5
38.5
N/A
N/A
4
18.2
1
8.3
17
36.2
149
22.4
19
29.7
18
27.7
6
11.1
13
25.5
8
22.9
12
41.4
94
20.7
8
34.8
17
42.5
2
6.2
10
19.6
4
11.4
19
42.2
192
24.0
19
30.6
28
36.4
8
12.3
17
20.2
9
19.6
19
30.2
188
21.9
19
32.2
26
33.8
5
8.9
18
22.2
7
13.0
27
32.9
316
24.1
30
30.9
52
40.0
10
9.8
30
24.2
13
16.2
11
42.3
65
18.7
7
33.3
2
8.0
4
20.0
5
12.2
3
14.3
5
45.5
25
19.5
1
12.5
1
14.3
2
28.6
2
13.3
2
40.0
6
40.0
40
18.2
6
46.1
1
5.6
2
15.4
3
11.5
1
6.2
--
--
Satisfied
35
32.4
711
42.8
52
43.0
69
44.5
39
32.0
84
50.9
45
44.5
24
31.2
480
43.4
36
41.4
51
48.6
28
32.2
56
53.3
30
43.5
11
35.5
152
38.9
14
50.0
15
40.5
11
31.4
16
42.1
10
50.0
N/A
N/A
79
48.5
2
33.3
3
23.1
N/A
N/A
12
54.5
5
41.7
14
29.8
267
40.1
28
43.8
33
50.8
14
25.9
26
51.0
14
40.0
10
34.5
217
47.7
8
34.8
18
45.0
13
40.6
29
56.9
16
45.7
15
33.3
347
43.4
26
41.9
30
39.0
25
38.5
42
50.0
21
45.6
20
31.8
362
42.2
26
44.1
38
49.4
14
25.0
42
51.9
23
42.6
25
30.5
573
43.7
47
48.5
56
43.1
38
37.2
61
49.2
36
45.0
10
38.5
137
39.4
4
19.1
13
52.0
1
5.0
23
56.1
9
42.9
3
27.3
47
36.7
2
25.0
4
57.1
0
0
7
46.7
1
20.0
7
46.7
90
40.9
2
15.4
9
50.0
1
7.7
16
61.5
8
50.0
--
--
Neither satisfied nor dissatisfied
25
23.1
366
22.0
19
15.7
22
14.2
43
35.2
34
20.6
26
25.7
17
22.1
257
23.2
14
16.1
13
12.4
37
42.5
20
19.1
18
26.1
8
25.8
73
18.7
4
14.3
7
18.9
6
17.1
10
26.3
4
20.0
N/A
N/A
36
22.1
1
16.7
2
15.4
N/A
N/A
4
18.2
4
33.3
13
27.7
163
24.5
9
14.1
9
13.8
24
44.4
8
15.7
10
28.6
4
13.8
96
21.1
5
21.7
4
10.0
13
40.6
11
21.6
8
22.9
9
20.0
175
21.9
9
14.5
15
19.5
24
36.9
19
22.6
12
26.1
16
25.4
191
22.3
10
16.9
7
9.1
19
33.9
15
18.5
14
25.9
23
28.1
267
20.4
12
12.4
14
10.8
31
30.4
25
20.2
20
25.0
2
7.7
98
28.2
6
28.6
8
32.0
12
60.0
9
21.9
6
28.6
2
18.2
41
32.0
3
37.5
2
28.6
4
57.1
5
33.3
0
0
0
0
57
25.9
3
23.1
6
33.3
8
61.5
4
15.4
6
37.5
--
--
Dissatisfied
6
5.6
135
8.1
8
6.6
7
4.5
17
13.9
7
4.2
9
8.9
4
5.2
86
7.8
6
6.9
4
3.8
9
10.3
4
3.8
6
8.7
2
6.5
36
9.2
2
7.1
0
0
8
22.9
3
7.9
1
5.0
N/A
N/A
13
8.0
0
0
3
23.1
N/A
N/A
0
0
2
16.7
2
4.3
52
7.8
4
6.2
3
4.6
8
14.8
3
5.9
2
5.7
2
6.9
36
7.9
2
8.7
1
2.5
1
3.1
1
2.0
5
14.3
2
4.4
57
7.1
5
8.1
3
3.9
5
7.7
4
4.8
2
4.3
4
6.3
78
9.1
3
5.1
4
5.2
12
21.4
3
3.7
7
13.0
5
6.1
100
7.6
6
6.2
6
4.6
16
15.7
4
3.2
8
10.0
1
3.9
35
10.1
2
9.5
1
4.0
1
5.0
3
7.3
1
4.8
0
0
10
7.8
0
0
0
0
0
0
0
0
1
20.0
1
6.7
25
11.4
2
15.4
1
5.6
1
7.7
3
11.5
0
0
--
--
Very dissatisfied
2
1.9
33
2.0
0
0
2
1.3
7
5.7
2
1.2
5
5.0
1
1.3
22
2.0
0
0
1
0.9
4
4.6
0
0
3
4.3
1
3.2
10
2.6
0
0
1
2.7
3
8.6
2
5.3
2
10.0
N/A
N/A
1
0.6
0
0
0
0
N/A
N/A
0
0
0
0
0
0
13
1.9
0
0
1
1.5
1
1.9
0
0
1
2.9
1
3.5
9
2.0
0
0
0
0
3
9.4
0
0
2
5.7
0
0
17
2.1
0
0
0
0
2
3.1
2
2.4
2
4.3
2
3.2
16
1.9
0
0
2
2.6
5
8.9
0
0
3
5.6
1
1.2
27
2.1
0
0
1
0.8
6
5.9
2
1.6
3
3.8
1
3.9
6
1.7
0
0
1
4.0
1
5.0
0
0
2
9.5
1
9.1
1
0.8
0
0
0
0
0
0
0
0
1
20.0
0
0
5
2.3
0
0
1
5.6
1
7.7
0
0
1
6.2
--
--
Decline to answer
2
1.9
9
0.5
1
0.8
1
0.7
0
0
1
0.6
0
0
1
1.3
8
0.7
1
1.1
1
0.9
0
0
1
0.9
0
0
1
3.2
0
0
0
0
0
0
0
0
0
0
0
0
N/A
N/A
1
0.6
0
0
0
0
N/A
N/A
0
0
0
0
1
2.1
6
0.9
1
1.6
1
1.5
0
0
1
2.0
0
0
0
0
2
0.4
0
0
0
0
0
0
0
0
0
0
0
0
3
0.4
0
0
1
1.3
0
0
0
0
0
0
2
3.2
6
0.7
1
1.7
0
0
0
0
1
1.2
0
0
1
1.2
6
0.5
0
0
1
0.8
0
0
1
0.8
0
0
1
3.9
3
0.9
1
4.8
0
0
0
0
0
0
0
0
0
0
1
0.8
1
12.5
0
0
0
0
0
0
0
0
1
6.7
2
0.9
0
0
0
0
0
0
0
0
0
0
--
--
Not applicable
0
0
25
1.5
3
2.5
0
0
2
1.6
2
1.2
0
0
0
0
16
1.4
3
3.5
0
0
1
1.1
0
0
0
0
0
0
3
0.8
0
0
0
0
1
2.9
0
0
0
0
N/A
N/A
6
3.7
0
0
0
0
N/A
N/A
2
9.1
0
0
0
0
15
2.3
3
4.7
0
0
1
1.9
0
0
0
0
0
0
1
0.2
0
0
0
0
0
0
0
0
0
0
0
0
9
1.1
3
4.8
0
0
1
1.5
0
0
0
0
0
0
16
1.9
0
0
0
0
1
1.8
2
2.5
0
0
0
0
21
1.6
2
2.1
0
0
1
1.0
1
0.8
0
0
0
0
4
1.1
1
4.8
0
0
1
5.0
1
2.4
0
0
0
0
3
2.3
1
12.5
0
0
1
14.3
1
6.7
0
0
0
0
1
0.5
0
0
0
0
0
0
0
0
0
0
Q90A
Office
Very satisfied
57
53.3
615
37.3
47
39.5
67
43.5
46
37.7
64
39.5
41
40.6
40
52.0
411
37.4
37
43.0
47
45.2
27
31.0
45
43.7
23
33.3
17
56.7
146
37.4
8
28.6
13
35.1
19
54.3
14
36.8
11
55.0
N/A
N/A
58
36.0
2
40.0
7
53.9
N/A
N/A
5
23.8
7
58.3
29
61.7
266
40.4
30
47.6
31
48.4
20
37.0
24
49.0
13
37.1
11
37.9
150
33.2
7
30.4
16
40.0
6
18.8
21
41.2
11
31.4
25
55.6
295
37.1
26
42.6
35
46.0
22
33.9
34
41.0
20
43.5
32
51.6
319
37.5
21
36.2
32
41.6
24
42.9
30
38.0
20
37.0
44
54.3
502
38.6
39
41.0
59
45.7
41
40.2
52
43.0
36
45.0
13
50.0
113
32.8
8
38.1
8
32.0
5
25.0
12
29.3
5
23.8
4
36.4
40
31.5
2
25.0
3
42.9
4
57.1
6
40.0
1
20.0
9
60.0
73
33.5
6
46.1
5
27.8
1
7.7
6
23.1
4
25.0
--
--
Satisfied
39
36.5
753
45.7
54
45.4
71
46.1
60
49.2
72
44.4
45
44.5
30
39.0
504
45.9
36
41.9
47
45.2
47
54.0
46
44.7
34
49.3
9
30.0
179
45.9
15
53.6
20
54.0
13
37.1
18
47.4
8
40.0
N/A
N/A
70
43.5
3
60.0
4
30.8
N/A
N/A
8
38.1
3
25.0
15
31.9
280
42.5
24
38.1
27
42.2
27
50.0
19
38.8
13
37.1
14
48.3
231
51.1
12
52.2
20
50.0
20
62.5
25
49.0
21
60.0
18
40.0
368
46.4
25
41.0
34
44.7
34
52.3
36
43.4
18
39.1
21
33.9
383
45.0
29
50.0
37
48.0
25
44.6
36
45.6
27
50.0
30
37.0
586
45.0
42
44.2
60
46.5
48
47.1
47
38.8
32
40.0
9
34.6
165
47.8
10
47.6
11
44.0
12
60.0
25
61.0
13
61.9
4
36.4
57
44.9
4
50.0
2
28.6
3
42.9
7
46.7
2
40.0
5
33.3
108
49.5
6
46.1
9
50.0
9
69.2
18
69.2
11
68.8
--
--
Neither satisfied nor dissatisfied
6
5.6
128
7.8
11
9.2
9
5.8
9
7.4
13
8.0
6
5.9
4
5.2
86
7.8
9
10.5
6
5.8
7
8.1
6
5.8
6
8.7
2
6.7
27
6.9
2
7.1
2
5.4
2
5.7
3
7.9
0
0
N/A
N/A
15
9.3
0
0
1
7.7
N/A
N/A
4
19.1
0
0
2
4.3
62
9.4
8
12.7
5
7.8
3
5.6
4
8.2
6
17.1
2
6.9
24
5.3
1
4.3
1
2.5
4
12.5
2
3.9
0
0
1
2.2
64
8.1
9
14.8
4
5.3
6
9.2
8
9.6
5
10.9
5
8.1
64
7.5
2
3.5
5
6.5
3
5.4
5
6.3
1
1.9
4
4.9
95
7.3
8
8.4
6
4.7
8
7.8
10
8.3
5
6.2
2
7.7
32
9.3
2
9.5
3
12.0
1
5.0
3
7.3
1
4.8
1
9.1
14
11.0
1
12.5
1
14.3
0
0
1
6.7
1
20.0
1
6.7
18
8.3
1
7.7
2
11.1
1
7.7
2
7.7
0
0
--
--
Dissatisfied
3
2.8
110
6.7
5
4.2
2
1.3
5
4.1
13
8.0
7
6.9
2
2.6
64
5.8
3
3.5
1
1.0
4
4.6
6
5.8
4
5.8
1
3.3
30
7.7
2
7.1
1
2.7
1
2.9
3
7.9
1
5.0
N/A
N/A
16
9.9
0
0
0
0
N/A
N/A
4
19.1
2
16.7
1
2.1
34
5.2
0
0
1
1.6
3
5.6
2
4.1
2
5.7
1
3.5
32
7.1
3
13.0
0
0
1
3.1
3
5.9
3
8.6
1
2.2
45
5.7
0
0
1
1.3
2
3.1
5
6.0
3
6.5
2
3.2
65
7.6
5
8.6
1
1.3
3
5.4
8
10.1
4
7.4
2
2.5
82
6.3
4
4.2
2
1.6
5
4.9
12
9.9
5
6.2
1
3.9
28
8.1
1
4.8
0
0
0
0
1
2.4
2
9.5
1
9.1
14
11.0
1
12.5
0
0
0
0
1
6.7
1
20.0
0
0
14
6.4
0
0
0
0
0
0
0
0
1
6.2
--
--
Very dissatisfied
2
1.9
39
2.4
2
1.7
5
3.2
2
1.6
0
0
2
2.0
1
1.3
29
2.6
1
1.2
3
2.9
2
2.3
0
0
2
2.9
1
3.3
8
2.0
1
3.6
1
2.7
0
0
0
0
0
0
N/A
N/A
2
1.2
0
0
1
7.7
N/A
N/A
0
0
0
0
0
0
14
2.1
1
1.6
0
0
1
1.9
0
0
1
2.9
1
3.5
14
3.1
0
0
3
7.5
1
3.1
0
0
0
0
0
0
19
2.4
1
1.6
2
2.6
1
1.5
0
0
0
0
2
3.2
19
2.2
1
1.7
2
2.6
1
1.8
0
0
2
3.7
1
1.2
33
2.5
2
2.1
2
1.6
0
0
0
0
2
2.5
1
3.9
6
1.7
0
0
3
12.0
2
10.0
0
0
0
0
1
9.1
2
1.6
0
0
1
14.3
0
0
0
0
0
0
0
0
4
1.8
0
0
2
11.1
2
15.4
0
0
0
0
--
--
Decline to answer
0
0
4
0.2
0
0
0
0
0
0
0
0
0
0
0
0
4
0.4
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
N/A
N/A
0
0
0
0
0
0
N/A
N/A
0
0
0
0
0
0
3
0.5
0
0
0
0
0
0
0
0
0
0
0
0
1
0.2
0
0
0
0
0
0
0
0
0
0
0
0
3
0.4
0
0
0
0
0
0
0
0
0
0
0
0
1
0.1
0
0
0
0
0
0
0
0
0
0
0
0
3
0.2
0
0
0
0
0
0
0
0
0
0
0
0
1
0.3
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
1
0.5
0
0
0
0
0
0
0
0
0
0
--
--
Not applicable
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
N/A
N/A
0
0
0
0
0
0
N/A
N/A
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
Q90B
Laboratory, research, studio space
Very satisfied
29
27.1
214
13.0
16
13.4
26
16.9
19
15.6
26
16.1
7
6.9
19
24.7
146
13.3
11
12.8
17
16.4
10
11.5
23
22.3
3
4.3
10
33.3
54
13.8
5
17.9
8
21.6
9
25.7
2
5.3
4
20.0
N/A
N/A
14
8.7
0
0
1
7.7
N/A
N/A
1
4.8
0
0
13
27.7
94
14.3
10
15.9
11
17.2
4
7.4
13
26.5
2
5.7
6
20.7
53
11.7
1
4.3
6
15.0
6
18.8
10
19.6
1
2.9
15
33.3
108
13.6
8
13.1
14
18.4
9
13.8
13
15.7
4
8.7
14
22.6
106
12.5
8
13.8
12
15.6
10
17.9
13
16.5
3
5.6
23
28.4
179
13.8
14
14.7
24
18.6
18
17.6
23
19.0
5
6.2
6
23.1
35
10.1
2
9.5
2
8.0
1
5.0
3
7.3
2
9.5
2
18.2
12
9.4
0
0
1
14.3
1
14.3
0
0
0
0
4
26.7
23
10.6
2
15.4
1
5.6
0
0
3
11.5
2
12.5
--
--
Satisfied
21
19.6
429
26.0
34
28.6
46
29.9
26
21.3
42
25.9
28
27.7
15
19.5
277
25.2
23
26.7
32
30.8
16
18.4
24
23.3
21
30.4
6
20.0
109
27.9
10
35.7
9
24.3
10
28.6
11
28.9
3
15.0
N/A
N/A
43
26.7
1
20.0
5
38.5
N/A
N/A
7
33.3
4
33.3
8
17.0
164
24.9
17
27.0
24
37.5
11
20.4
13
26.5
10
28.6
7
24.1
122
27.0
6
26.1
8
20.0
5
15.6
11
21.6
12
34.3
11
24.4
217
27.3
17
27.9
21
27.6
15
23.1
24
28.9
13
28.3
10
16.1
210
24.7
17
29.3
25
32.5
10
17.9
18
22.8
14
25.9
16
19.8
348
26.8
28
29.5
42
32.6
23
22.6
33
27.3
19
23.8
5
19.2
81
23.5
6
28.6
4
16.0
3
15.0
9
21.9
9
42.9
3
27.3
30
23.6
3
37.5
1
14.3
0
0
4
26.7
4
80.0
2
13.3
51
23.4
3
23.1
3
16.7
3
23.1
5
19.2
5
31.2
--
--
Neither satisfied nor dissatisfied
14
13.1
189
11.5
19
16.0
20
13.0
11
9.0
18
11.1
11
10.9
8
10.4
119
10.8
14
16.3
15
14.4
9
10.3
9
8.7
8
11.6
6
20.0
52
13.3
4
14.3
5
13.5
2
5.7
6
15.8
2
10.0
N/A
N/A
18
11.2
1
20.0
0
0
N/A
N/A
3
14.3
1
8.3
6
12.8
77
11.7
8
12.7
13
20.3
7
13.0
2
4.1
3
8.6
2
6.9
42
9.3
6
26.1
2
5.0
2
6.2
7
13.7
5
14.3
4
8.9
108
13.6
11
18.0
14
18.4
8
12.3
10
12.1
5
10.9
10
16.1
80
9.4
8
13.8
6
7.8
3
5.4
8
10.1
6
11.1
11
13.6
146
11.2
14
14.7
17
13.2
8
7.8
10
8.3
10
12.5
3
11.5
41
11.9
3
14.3
3
12.0
3
15.0
8
19.5
1
4.8
2
18.2
16
12.6
2
25.0
0
0
0
0
3
20.0
0
0
1
6.7
25
11.5
1
7.7
3
16.7
3
23.1
5
19.2
1
6.2
--
--
Dissatisfied
0
0
152
9.2
8
6.7
12
7.8
7
5.7
12
7.4
11
10.9
0
0
93
8.5
7
8.1
7
6.7
4
4.6
7
6.8
6
8.7
0
0
41
10.5
1
3.6
2
5.4
3
8.6
4
10.5
4
20.0
N/A
N/A
18
11.2
0
0
3
23.1
N/A
N/A
1
4.8
1
8.3
0
0
51
7.7
4
6.3
5
7.8
4
7.4
1
2.0
4
11.4
0
0
44
9.7
3
13.0
2
5.0
0
0
5
9.8
3
8.6
0
0
72
9.1
4
6.6
5
6.6
4
6.2
8
9.6
5
10.9
0
0
80
9.4
4
6.9
7
9.1
3
5.4
4
5.1
6
11.1
0
0
115
8.8
7
7.4
10
7.8
6
5.9
9
7.4
9
11.2
0
0
37
10.7
1
4.8
2
8.0
1
5.0
3
7.3
2
9.5
0
0
15
11.8
0
0
2
28.6
0
0
1
6.7
0
0
0
0
22
10.1
1
7.7
0
0
1
7.7
2
7.7
2
12.5
--
--
Very dissatisfied
3
2.8
65
3.9
3
2.5
2
1.3
3
2.5
6
3.7
3
3.0
3
3.9
40
3.6
2
2.3
1
1.0
2
2.3
4
3.9
3
4.3
0
0
16
4.1
1
3.6
1
2.7
1
2.9
2
5.3
0
0
N/A
N/A
9
5.6
0
0
0
0
N/A
N/A
0
0
0
0
2
4.3
27
4.1
2
3.2
0
0
1
1.9
2
4.1
3
8.6
1
3.5
12
2.6
0
0
1
2.5
0
0
1
2.0
0
0
2
4.4
32
4.0
3
4.9
2
2.6
1
1.5
2
2.4
1
2.2
1
1.6
33
3.9
0
0
0
0
2
3.6
4
5.1
2
3.7
2
2.5
53
4.1
3
3.2
1
0.8
2
2.0
5
4.1
3
3.8
1
3.9
12
3.5
0
0
1
4.0
1
5.0
1
2.4
0
0
0
0
3
2.4
0
0
0
0
1
14.3
0
0
0
0
1
6.7
9
4.1
0
0
1
5.6
0
0
1
3.9
0
0
--
--
Decline to answer
0
0
7
0.4
0
0
1
0.7
1
0.8
0
0
1
1.0
0
0
7
0.6
0
0
1
1.0
1
1.1
0
0
1
1.4
0
0
0
0
0
0
0
0
0
0
0
0
0
0
N/A
N/A
0
0
0
0
0
0
N/A
N/A
0
0
0
0
0
0
5
0.8
0
0
0
0
1
1.9
0
0
1
2.9
0
0
2
0.4
0
0
1
2.5
0
0
0
0
0
0
0
0
4
0.5
0
0
0
0
0
0
0
0
1
2.2
0
0
3
0.3
0
0
1
1.3
1
1.8
0
0
0
0
0
0
3
0.2
0
0
0
0
1
1.0
0
0
0
0
0
0
4
1.2
0
0
1
4.0
0
0
0
0
1
4.8
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
4
1.8
0
0
1
5.6
0
0
0
0
1
6.2
--
--
Not applicable
40
37.4
593
36.0
39
32.8
47
30.5
55
45.1
58
35.8
40
39.6
32
41.6
416
37.9
29
33.7
31
29.8
45
51.7
36
35.0
27
39.1
8
26.7
118
30.3
7
25.0
12
32.4
10
28.6
13
34.2
7
35.0
N/A
N/A
59
36.6
3
60.0
4
30.8
N/A
N/A
9
42.9
6
50.0
18
38.3
241
36.6
22
34.9
11
17.2
26
48.1
18
36.7
12
34.3
13
44.8
177
39.2
7
30.4
20
50.0
19
59.4
17
33.3
14
40.0
13
28.9
253
31.9
18
29.5
20
26.3
28
43.1
26
31.3
17
37.0
27
43.5
339
39.8
21
36.2
26
33.8
27
48.2
32
40.5
23
42.6
29
35.8
457
35.1
29
30.5
35
27.1
44
43.1
41
33.9
34
42.5
11
42.3
135
39.1
9
42.9
12
48.0
11
55.0
17
41.5
6
28.6
4
36.4
51
40.2
3
37.5
3
42.9
5
71.4
7
46.7
1
20.0
7
46.7
84
38.5
6
46.1
9
50.0
6
46.1
10
38.5
5
31.2
Q90C
Equipment
Very satisfied
43
40.2
261
15.8
29
24.4
46
29.9
22
18.0
32
19.8
12
11.9
31
40.3
169
15.4
21
24.4
32
30.8
15
17.2
26
25.2
8
11.6
12
40.0
66
16.9
5
17.9
9
24.3
7
20.0
6
15.8
3
15.0
N/A
N/A
26
16.1
3
60.0
5
38.5
N/A
N/A
0
0
1
8.3
19
40.4
133
20.2
19
30.2
23
35.9
9
16.7
17
34.7
6
17.1
12
41.4
40
8.8
2
8.7
9
22.5
6
18.8
9
17.6
2
5.7
18
40.0
142
17.9
14
22.9
21
27.6
13
20.0
21
25.3
6
13.0
25
40.3
117
13.8
15
25.9
25
32.5
9
16.1
11
13.9
5
9.3
33
40.7
213
16.4
24
25.3
41
31.8
22
21.6
28
23.1
11
13.8
10
38.5
48
13.9
5
23.8
5
20.0
0
0
4
9.8
1
4.8
3
27.3
16
12.6
1
12.5
2
28.6
0
0
1
6.7
0
0
7
46.7
32
14.7
4
30.8
3
16.7
0
0
3
11.5
1
6.2
--
--
Satisfied
42
39.2
788
47.8
54
45.4
74
48.0
64
52.5
95
58.6
48
47.5
31
40.3
534
48.6
42
48.8
50
48.1
46
52.9
55
53.4
31
44.9
11
36.7
177
45.4
10
35.7
18
48.6
18
51.4
25
65.8
12
60.0
N/A
N/A
77
47.8
2
40.0
6
46.1
N/A
N/A
15
71.4
5
41.7
18
38.3
299
45.4
29
46.0
29
45.3
29
53.7
21
42.9
14
40.0
12
41.4
240
53.1
13
56.5
21
52.5
16
50.0
33
64.7
17
48.6
20
44.4
393
49.5
26
42.6
41
54.0
37
56.9
45
54.2
22
47.8
22
35.5
395
46.4
28
48.3
33
42.9
27
48.2
50
63.3
26
48.1
31
38.3
598
46.0
43
45.3
60
46.5
52
51.0
63
52.1
33
41.2
11
42.3
189
54.8
10
47.6
14
56.0
12
60.0
32
78.0
15
71.4
7
63.6
72
56.7
5
62.5
5
71.4
4
57.1
11
73.3
4
80.0
4
26.7
117
53.7
5
38.5
9
50.0
8
61.5
21
80.8
11
68.8
--
--
Neither satisfied nor dissatisfied
10
9.3
272
16.5
15
12.6
26
16.9
16
13.1
10
6.2
18
17.8
6
7.8
172
15.7
10
11.6
17
16.4
10
11.5
6
5.8
13
18.8
4
13.3
71
18.2
5
17.9
7
18.9
6
17.1
2
5.3
2
10.0
N/A
N/A
29
18.0
0
0
2
15.4
N/A
N/A
2
9.5
3
25.0
4
8.5
104
15.8
4
6.3
11
17.2
5
9.3
3
6.1
8
22.9
2
6.9
72
15.9
6
26.1
6
15.0
5
15.6
3
5.9
6
17.1
4
8.9
122
15.4
10
16.4
12
15.8
6
9.2
5
6.0
8
17.4
6
9.7
149
17.5
5
8.6
14
18.2
9
16.1
5
6.3
10
18.5
9
11.1
217
16.7
10
10.5
21
16.3
12
11.8
7
5.8
15
18.8
1
3.9
53
15.4
3
14.3
5
20.0
4
20.0
3
7.3
3
14.3
0
0
18
14.2
2
25.0
0
0
1
14.3
2
13.3
1
20.0
1
6.7
35
16.1
1
7.7
5
27.8
3
23.1
1
3.9
2
12.5
--
--
Dissatisfied
4
3.7
152
9.2
8
6.7
3
1.9
4
3.3
8
4.9
10
9.9
3
3.9
103
9.4
4
4.7
2
1.9
3
3.5
5
4.8
6
8.7
1
3.3
35
9.0
4
14.3
1
2.7
1
2.9
2
5.3
3
15.0
N/A
N/A
14
8.7
0
0
0
0
N/A
N/A
1
4.8
1
8.3
1
2.1
51
7.7
2
3.2
1
1.6
1
1.9
3
6.1
3
8.6
2
6.9
52
11.5
2
8.7
1
2.5
2
6.2
1
2.0
3
8.6
0
0
60
7.6
3
4.9
0
0
2
3.1
6
7.2
5
10.9
4
6.5
92
10.8
5
8.6
3
3.9
2
3.6
2
2.5
5
9.3
3
3.7
124
9.5
7
7.4
2
1.6
3
2.9
7
5.8
10
12.5
1
3.9
28
8.1
1
4.8
1
4.0
1
5.0
1
2.4
0
0
1
9.1
9
7.1
0
0
0
0
0
0
0
0
0
0
0
0
19
8.7
1
7.7
1
5.6
1
7.7
1
3.9
0
0
--
--
Very dissatisfied
0
0
35
2.1
0
0
0
0
4
3.3
3
1.9
1
1.0
0
0
18
1.6
0
0
0
0
4
4.6
2
1.9
1
1.4
0
0
12
3.1
0
0
0
0
0
0
1
2.6
0
0
N/A
N/A
5
3.1
0
0
0
0
N/A
N/A
0
0
0
0
0
0
11
1.7
0
0
0
0
3
5.6
0
0
1
2.9
0
0
7
1.6
0
0
0
0
1
3.1
1
2.0
0
0
0
0
14
1.8
0
0
0
0
2
3.1
2
2.4
0
0
0
0
21
2.5
0
0
0
0
2
3.6
1
1.3
1
1.9
0
0
26
2.0
0
0
0
0
3
2.9
3
2.5
1
1.2
0
0
9
2.6
0
0
0
0
1
5.0
0
0
0
0
0
0
3
2.4
0
0
0
0
0
0
0
0
0
0
0
0
6
2.8
0
0
0
0
1
7.7
0
0
0
0
--
--
Decline to answer
0
0
3
0.2
0
0
0
0
0
0
0
0
0
0
0
0
3
0.3
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
N/A
N/A
0
0
0
0
0
0
N/A
N/A
0
0
0
0
0
0
2
0.3
0
0
0
0
0
0
0
0
0
0
0
0
1
0.2
0
0
0
0
0
0
0
0
0
0
0
0
3
0.4
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
2
0.1
0
0
0
0
0
0
0
0
0
0
0
0
1
0.3
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
1
0.5
0
0
0
0
0
0
0
0
0
0
--
--
Not applicable
8
7.5
138
8.4
13
10.9
5
3.2
12
9.8
14
8.6
12
11.9
6
7.8
99
9.0
9
10.5
3
2.9
9
10.3
9
8.7
10
14.5
2
6.7
29
7.4
4
14.3
2
5.4
3
8.6
2
5.3
0
0
N/A
N/A
10
6.2
0
0
0
0
N/A
N/A
3
14.3
2
16.7
5
10.6
59
8.9
9
14.3
0
0
7
13.0
5
10.2
3
8.6
1
3.5
40
8.8
0
0
3
7.5
2
6.2
4
7.8
7
20.0
3
6.7
60
7.6
8
13.1
2
2.6
5
7.7
4
4.8
5
10.9
5
8.1
77
9.1
5
8.6
2
2.6
7
12.5
10
12.7
7
13.0
5
6.2
121
9.3
11
11.6
5
3.9
10
9.8
13
10.7
10
12.5
3
11.5
17
4.9
2
9.5
0
0
2
10.0
1
2.4
2
9.5
0
0
9
7.1
0
0
0
0
2
28.6
1
6.7
0
0
3
20.0
8
3.7
2
15.4
0
0
0
0
0
0
2
12.5
Q90D
Classrooms
Very satisfied
32
29.9
256
15.5
9
7.6
46
29.9
26
21.3
36
22.2
8
7.9
25
32.5
173
15.8
7
8.1
32
30.8
19
21.8
25
24.3
4
5.8
7
23.3
53
13.6
0
0
11
29.7
7
20.0
7
18.4
3
15.0
N/A
N/A
30
18.6
2
40.0
3
23.1
N/A
N/A
4
19.1
1
8.3
16
34.0
113
17.1
4
6.3
23
35.9
13
24.1
16
32.6
2
5.7
8
27.6
62
13.7
3
13.0
9
22.5
6
18.8
9
17.6
2
5.7
18
40.0
143
18.0
3
4.9
25
32.9
17
26.1
20
24.1
4
8.7
14
22.6
113
13.3
6
10.3
21
27.3
9
16.1
16
20.2
4
7.4
22
27.2
207
15.9
5
5.3
43
33.3
23
22.6
31
25.6
7
8.8
10
38.5
49
14.2
4
19.1
3
12.0
3
15.0
5
12.2
1
4.8
4
36.4
18
14.2
1
12.5
1
14.3
1
14.3
2
13.3
0
0
6
40.0
31
14.2
3
23.1
2
11.1
2
15.4
3
11.5
1
6.2
--
--
Satisfied
53
49.5
707
42.9
37
31.1
72
46.8
62
50.8
83
51.2
49
48.5
36
46.8
492
44.8
31
36.0
51
49.0
42
48.3
57
55.3
37
53.6
17
56.7
150
38.5
6
21.4
15
40.5
20
57.1
16
42.1
6
30.0
N/A
N/A
65
40.4
0
0
6
46.1
N/A
N/A
10
47.6
6
50.0
21
44.7
305
46.3
26
41.3
27
42.2
29
53.7
27
55.1
19
54.3
15
51.7
192
42.5
5
21.7
24
60.0
13
40.6
29
56.9
18
51.4
20
44.4
362
45.6
21
34.4
36
47.4
31
47.7
46
55.4
24
52.2
33
53.2
342
40.2
16
27.6
35
45.5
30
53.6
37
46.8
25
46.3
41
50.6
543
41.7
30
31.6
58
45.0
49
48.0
59
48.8
37
46.2
12
46.1
164
47.5
7
33.3
14
56.0
13
65.0
24
58.5
12
57.1
5
45.5
57
44.9
2
25.0
4
57.1
6
85.7
7
46.7
4
80.0
7
46.7
107
49.1
5
38.5
10
55.6
7
53.9
17
65.4
8
50.0
--
--
Neither satisfied nor dissatisfied
11
10.3
262
15.9
24
20.2
21
13.6
16
13.1
19
11.7
24
23.8
8
10.4
166
15.1
15
17.4
14
13.5
11
12.6
10
9.7
16
23.2
3
10.0
67
17.2
6
21.4
4
10.8
5
14.3
8
21.1
5
25.0
N/A
N/A
29
18.0
3
60.0
3
23.1
N/A
N/A
1
4.8
3
25.0
6
12.8
95
14.4
9
14.3
9
14.1
6
11.1
1
2.0
8
22.9
2
6.9
71
15.7
6
26.1
5
12.5
5
15.6
7
13.7
9
25.7
4
8.9
124
15.6
16
26.2
11
14.5
9
13.8
7
8.4
11
23.9
7
11.3
137
16.1
8
13.8
10
13.0
7
12.5
12
15.2
12
22.2
9
11.1
211
16.2
20
21.1
15
11.6
14
13.7
15
12.4
20
25.0
2
7.7
49
14.2
2
9.5
6
24.0
2
10.0
4
9.8
4
19.1
1
9.1
22
17.3
1
12.5
1
14.3
0
0
4
26.7
1
20.0
1
6.7
27
12.4
1
7.7
5
27.8
2
15.4
0
0
3
18.8
--
--
Dissatisfied
7
6.5
341
20.7
42
35.3
14
9.1
12
9.8
15
9.3
17
16.8
5
6.5
211
19.2
26
30.2
6
5.8
10
11.5
8
7.8
10
14.5
2
6.7
102
26.1
16
57.1
7
18.9
2
5.7
4
10.5
6
30.0
N/A
N/A
28
17.4
0
0
1
7.7
N/A
N/A
3
14.3
1
8.3
2
4.3
118
17.9
20
31.8
4
6.2
5
9.3
4
8.2
4
11.4
3
10.3
100
22.1
6
26.1
2
5.0
5
15.6
4
7.8
6
17.1
2
4.4
129
16.2
19
31.1
4
5.3
6
9.2
7
8.4
5
10.9
5
8.1
212
24.9
23
39.7
10
13.0
6
10.7
8
10.1
12
22.2
7
8.6
276
21.2
37
39.0
12
9.3
11
10.8
10
8.3
13
16.2
0
0
64
18.6
4
19.1
2
8.0
1
5.0
5
12.2
4
19.1
0
0
22
17.3
2
25.0
1
14.3
0
0
0
0
0
0
0
0
42
19.3
2
15.4
1
5.6
1
7.7
5
19.2
4
25.0
--
--
Very dissatisfied
4
3.7
76
4.6
7
5.9
1
0.7
6
4.9
6
3.7
3
3.0
3
3.9
53
4.8
7
8.1
1
1.0
5
5.8
3
2.9
2
2.9
1
3.3
18
4.6
0
0
0
0
1
2.9
3
7.9
0
0
N/A
N/A
5
3.1
0
0
0
0
N/A
N/A
0
0
1
8.3
2
4.3
26
4.0
4
6.3
1
1.6
1
1.9
1
2.0
2
5.7
1
3.5
27
6.0
3
13.0
0
0
3
9.4
2
3.9
0
0
1
2.2
32
4.0
2
3.3
0
0
2
3.1
2
2.4
2
4.3
3
4.8
44
5.2
5
8.6
1
1.3
4
7.1
4
5.1
1
1.9
2
2.5
59
4.5
3
3.2
1
0.8
5
4.9
4
3.3
3
3.8
2
7.7
17
4.9
4
19.1
0
0
1
5.0
2
4.9
0
0
1
9.1
7
5.5
2
25.0
0
0
0
0
1
6.7
0
0
1
6.7
10
4.6
2
15.4
0
0
1
7.7
1
3.9
0
0
--
--
Decline to answer
0
0
2
0.1
0
0
0
0
0
0
0
0
0
0
0
0
2
0.2
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
N/A
N/A
0
0
0
0
0
0
N/A
N/A
0
0
0
0
0
0
2
0.3
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
2
0.2
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
1
0.1
0
0
0
0
0
0
0
0
0
0
0
0
1
0.3
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
1
0.5
0
0
0
0
0
0
0
0
0
0
--
--
Not applicable
0
0
5
0.3
0
0
0
0
0
0
3
1.9
0
0
0
0
1
0.1
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
N/A
N/A
4
2.5
0
0
0
0
N/A
N/A
3
14.3
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
2
0.2
0
0
0
0
0
0
1
1.2
0
0
0
0
3
0.3
0
0
0
0
0
0
2
2.5
0
0
0
0
4
0.3
0
0
0
0
0
0
2
1.6
0
0
0
0
1
0.3
0
0
0
0
0
0
1
2.4
0
0
0
0
1
0.8
0
0
0
0
0
0
1
6.7
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
Q90E
Library resources
Very satisfied
36
33.6
426
25.8
42
35.3
51
33.1
31
25.4
49
30.2
35
34.6
31
40.3
293
26.7
31
36.0
36
34.6
18
20.7
35
34.0
28
40.6
5
16.7
86
22.1
8
28.6
7
18.9
13
37.1
8
21.1
5
25.0
N/A
N/A
47
29.2
3
60.0
8
61.5
N/A
N/A
6
28.6
2
16.7
16
34.0
195
29.6
27
42.9
26
40.6
10
18.5
22
44.9
16
45.7
14
48.3
101
22.4
4
17.4
10
25.0
7
21.9
13
25.5
13
37.1
18
40.0
193
24.3
18
29.5
25
32.9
16
24.6
25
30.1
16
34.8
18
29.0
232
27.3
24
41.4
26
33.8
15
26.8
24
30.4
19
35.2
29
35.8
339
26.1
31
32.6
47
36.4
30
29.4
38
31.4
29
36.2
7
26.9
86
24.9
10
47.6
4
16.0
1
5.0
11
26.8
6
28.6
1
9.1
27
21.3
2
25.0
1
14.3
1
14.3
4
26.7
0
0
6
40.0
59
27.1
8
61.5
3
16.7
0
0
7
26.9
6
37.5
--
--
Satisfied
48
44.9
784
47.5
62
52.1
75
48.7
44
36.1
85
52.5
49
48.5
36
46.8
528
48.1
46
53.5
50
48.1
31
35.6
51
49.5
32
46.4
12
40.0
174
44.6
14
50.0
21
56.8
13
37.1
23
60.5
10
50.0
N/A
N/A
82
50.9
2
40.0
4
30.8
N/A
N/A
11
52.4
7
58.3
21
44.7
309
46.9
32
50.8
30
46.9
18
33.3
21
42.9
15
42.9
15
51.7
229
50.7
14
60.9
20
50.0
13
40.6
28
54.9
17
48.6
18
40.0
402
50.6
33
54.1
43
56.6
25
38.5
42
50.6
20
43.5
30
48.4
382
44.9
29
50.0
32
41.6
19
33.9
43
54.4
29
53.7
33
40.7
638
49.0
53
55.8
62
48.1
38
37.2
60
49.6
40
50.0
15
57.7
145
42.0
8
38.1
13
52.0
6
30.0
25
61.0
9
42.9
7
63.6
47
37.0
4
50.0
4
57.1
1
14.3
7
46.7
2
40.0
8
53.3
98
45.0
4
30.8
9
50.0
5
38.5
18
69.2
7
43.8
--
--
Neither satisfied nor dissatisfied
8
7.5
237
14.4
10
8.4
20
13.0
16
13.1
17
10.5
9
8.9
5
6.5
153
13.9
6
7.0
15
14.4
15
17.2
10
9.7
5
7.2
3
10.0
62
15.9
4
14.3
4
10.8
1
2.9
3
7.9
3
15.0
N/A
N/A
22
13.7
0
0
1
7.7
N/A
N/A
4
19.1
1
8.3
5
10.6
87
13.2
4
6.3
7
10.9
8
14.8
4
8.2
3
8.6
0
0
65
14.4
2
8.7
8
20.0
7
21.9
5
9.8
2
5.7
4
8.9
113
14.2
7
11.5
4
5.3
7
10.8
9
10.8
8
17.4
4
6.5
123
14.4
3
5.2
15
19.5
9
16.1
8
10.1
1
1.9
7
8.6
179
13.8
8
8.4
15
11.6
12
11.8
13
10.7
6
7.5
1
3.9
57
16.5
1
4.8
5
20.0
4
20.0
4
9.8
3
14.3
1
9.1
30
23.6
0
0
2
28.6
1
14.3
3
20.0
1
20.0
0
0
27
12.4
1
7.7
3
16.7
3
23.1
1
3.9
2
12.5
--
--
Dissatisfied
9
8.4
144
8.7
3
2.5
6
3.9
17
13.9
8
4.9
5
5.0
2
2.6
87
7.9
1
1.2
2
1.9
13
14.9
5
4.8
1
1.4
7
23.3
49
12.6
2
7.1
4
10.8
4
11.4
3
7.9
2
10.0
N/A
N/A
8
5.0
0
0
0
0
N/A
N/A
0
0
2
16.7
2
4.3
40
6.1
0
0
0
0
8
14.8
2
4.1
0
0
0
0
48
10.6
1
4.3
2
5.0
5
15.6
3
5.9
1
2.9
2
4.4
58
7.3
2
3.3
3
4.0
8
12.3
5
6.0
1
2.2
7
11.3
84
9.9
1
1.7
3
3.9
8
14.3
3
3.8
3
5.6
6
7.4
105
8.1
2
2.1
4
3.1
11
10.8
7
5.8
3
3.8
3
11.5
39
11.3
1
4.8
2
8.0
6
30.0
1
2.4
2
9.5
2
18.2
17
13.4
1
12.5
0
0
2
28.6
1
6.7
2
40.0
1
6.7
22
10.1
0
0
2
11.1
4
30.8
0
0
0
0
--
--
Very dissatisfied
3
2.8
39
2.4
2
1.7
2
1.3
11
9.0
2
1.2
1
1.0
1
1.3
24
2.2
2
2.3
1
1.0
9
10.3
1
1.0
1
1.4
2
6.7
14
3.6
0
0
1
2.7
2
5.7
1
2.6
0
0
N/A
N/A
1
0.6
0
0
0
0
N/A
N/A
0
0
0
0
1
2.1
19
2.9
0
0
1
1.6
9
16.7
0
0
1
2.9
0
0
5
1.1
2
8.7
0
0
0
0
1
2.0
0
0
1
2.2
17
2.1
1
1.6
1
1.3
6
9.2
1
1.2
0
0
2
3.2
22
2.6
1
1.7
1
1.3
5
8.9
1
1.3
1
1.9
3
3.7
25
1.9
1
1.1
1
0.8
9
8.8
2
1.6
1
1.2
0
0
14
4.1
1
4.8
1
4.0
2
10.0
0
0
0
0
0
0
4
3.1
1
12.5
0
0
1
14.3
0
0
0
0
0
0
10
4.6
0
0
1
5.6
1
7.7
0
0
0
0
--
--
Decline to answer
0
0
6
0.4
0
0
0
0
0
0
0
0
1
1.0
0
0
6
0.6
0
0
0
0
0
0
0
0
1
1.4
0
0
0
0
0
0
0
0
0
0
0
0
0
0
N/A
N/A
0
0
0
0
0
0
N/A
N/A
0
0
0
0
0
0
5
0.8
0
0
0
0
0
0
0
0
0
0
0
0
1
0.2
0
0
0
0
0
0
0
0
1
2.9
0
0
3
0.4
0
0
0
0
0
0
0
0
1
2.2
0
0
3
0.3
0
0
0
0
0
0
0
0
0
0
0
0
4
0.3
0
0
0
0
0
0
0
0
0
0
0
0
2
0.6
0
0
0
0
0
0
0
0
1
4.8
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
2
0.9
0
0
0
0
0
0
0
0
1
6.2
--
--
Not applicable
3
2.8
13
0.8
0
0
0
0
3
2.5
1
0.6
1
1.0
2
2.6
7
0.6
0
0
0
0
1
1.1
1
1.0
1
1.4
1
3.3
5
1.3
0
0
0
0
2
5.7
0
0
0
0
N/A
N/A
1
0.6
0
0
0
0
N/A
N/A
0
0
0
0
2
4.3
4
0.6
0
0
0
0
1
1.9
0
0
0
0
0
0
3
0.7
0
0
0
0
0
0
1
2.0
1
2.9
2
4.4
8
1.0
0
0
0
0
3
4.6
1
1.2
0
0
1
1.6
5
0.6
0
0
0
0
0
0
0
0
1
1.9
3
3.7
11
0.8
0
0
0
0
2
2.0
1
0.8
1
1.2
0
0
2
0.6
0
0
0
0
1
5.0
0
0
0
0
0
0
2
1.6
0
0
0
0
1
14.3
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
Q90F
Computing and technical support
Very satisfied
36
33.6
305
18.5
31
26.1
40
26.0
23
18.9
34
21.0
18
17.8
28
36.4
202
18.4
24
27.9
27
26.0
16
18.4
21
20.4
14
20.3
8
26.7
66
16.9
5
17.9
9
24.3
7
20.0
10
26.3
2
10.0
N/A
N/A
37
23.0
2
40.0
4
30.8
N/A
N/A
3
14.3
2
16.7
16
34.0
137
20.8
22
34.9
17
26.6
8
14.8
14
28.6
7
20.0
11
37.9
66
14.6
2
8.7
10
25.0
7
21.9
6
11.8
7
20.0
15
33.3
147
18.5
12
19.7
20
26.3
13
20.0
21
25.3
6
13.0
21
33.9
157
18.4
19
32.8
20
26.0
10
17.9
13
16.5
12
22.2
27
33.3
240
18.4
24
25.3
34
26.4
22
21.6
25
20.7
14
17.5
9
34.6
65
18.8
7
33.3
6
24.0
1
5.0
9
21.9
4
19.1
4
36.4
22
17.3
2
25.0
2
28.6
0
0
2
13.3
1
20.0
5
33.3
43
19.7
5
38.5
4
22.2
1
7.7
7
26.9
3
18.8
--
--
Satisfied
47
43.9
776
47.1
55
46.2
76
49.4
62
50.8
80
49.4
48
47.5
37
48.0
536
48.8
40
46.5
52
50.0
47
54.0
55
53.4
35
50.7
10
33.3
158
40.5
13
46.4
17
46.0
15
42.9
13
34.2
9
45.0
N/A
N/A
82
50.9
2
40.0
7
53.9
N/A
N/A
12
57.1
4
33.3
24
51.1
309
46.9
26
41.3
28
43.8
30
55.6
23
46.9
17
48.6
13
44.8
234
51.8
14
60.9
24
60.0
17
53.1
30
58.8
19
54.3
24
53.3
384
48.4
28
45.9
36
47.4
32
49.2
36
43.4
28
60.9
23
37.1
391
46.0
27
46.5
39
50.6
30
53.6
44
55.7
20
37.0
35
43.2
609
46.8
43
45.3
68
52.7
51
50.0
57
47.1
38
47.5
12
46.1
165
47.8
10
47.6
8
32.0
11
55.0
23
56.1
10
47.6
4
36.4
64
50.4
4
50.0
4
57.1
5
71.4
9
60.0
3
60.0
8
53.3
101
46.3
6
46.1
4
22.2
6
46.1
14
53.9
7
43.8
--
--
Neither satisfied nor dissatisfied
12
11.2
289
17.5
20
16.8
21
13.6
22
18.0
27
16.7
16
15.8
5
6.5
185
16.9
12
13.9
14
13.5
15
17.2
18
17.5
11
15.9
7
23.3
80
20.5
7
25.0
6
16.2
7
20.0
5
13.2
2
10.0
N/A
N/A
24
14.9
1
20.0
1
7.7
N/A
N/A
4
19.1
3
25.0
5
10.6
105
15.9
6
9.5
10
15.6
11
20.4
7
14.3
5
14.3
0
0
83
18.4
6
26.1
4
10.0
4
12.5
11
21.6
7
20.0
2
4.4
138
17.4
14
22.9
12
15.8
13
20.0
13
15.7
4
8.7
10
16.1
151
17.7
6
10.3
9
11.7
9
16.1
14
17.7
12
22.2
11
13.6
221
17.0
16
16.8
14
10.8
18
17.6
20
16.5
13
16.2
1
3.9
67
19.4
3
14.3
7
28.0
4
20.0
7
17.1
3
14.3
1
9.1
24
18.9
2
25.0
1
14.3
2
28.6
2
13.3
0
0
0
0
43
19.7
1
7.7
6
33.3
2
15.4
5
19.2
3
18.8
--
--
Dissatisfied
9
8.4
225
13.6
9
7.6
17
11.0
11
9.0
18
11.1
16
15.8
5
6.5
140
12.8
7
8.1
11
10.6
7
8.1
9
8.7
7
10.1
4
13.3
70
17.9
2
7.1
5
13.5
4
11.4
8
21.1
6
30.0
N/A
N/A
15
9.3
0
0
1
7.7
N/A
N/A
1
4.8
3
25.0
1
2.1
85
12.9
6
9.5
9
14.1
4
7.4
5
10.2
4
11.4
4
13.8
57
12.6
1
4.3
2
5.0
3
9.4
4
7.8
2
5.7
4
8.9
103
13.0
4
6.6
8
10.5
4
6.2
11
13.2
6
13.0
5
8.1
120
14.1
5
8.6
9
11.7
6
10.7
7
8.9
9
16.7
7
8.6
193
14.8
8
8.4
13
10.1
9
8.8
16
13.2
13
16.2
2
7.7
32
9.3
1
4.8
4
16.0
2
10.0
2
4.9
3
14.3
2
18.2
13
10.2
0
0
0
0
0
0
2
13.3
1
20.0
0
0
19
8.7
1
7.7
4
22.2
2
15.4
0
0
2
12.5
--
--
Very dissatisfied
2
1.9
48
2.9
3
2.5
0
0
3
2.5
3
1.9
3
3.0
2
2.6
30
2.7
2
2.3
0
0
2
2.3
0
0
2
2.9
0
0
15
3.9
1
3.6
0
0
1
2.9
2
5.3
1
5.0
N/A
N/A
3
1.9
0
0
0
0
N/A
N/A
1
4.8
0
0
1
2.1
19
2.9
2
3.2
0
0
1
1.9
0
0
2
5.7
1
3.5
11
2.4
0
0
0
0
1
3.1
0
0
0
0
0
0
20
2.5
3
4.9
0
0
3
4.6
2
2.4
2
4.3
2
3.2
28
3.3
0
0
0
0
0
0
1
1.3
1
1.9
1
1.2
34
2.6
3
3.2
0
0
2
2.0
3
2.5
2
2.5
1
3.9
14
4.1
0
0
0
0
1
5.0
0
0
1
4.8
0
0
4
3.1
0
0
0
0
0
0
0
0
0
0
1
6.7
10
4.6
0
0
0
0
1
7.7
0
0
1
6.2
--
--
Decline to answer
0
0
2
0.1
0
0
0
0
0
0
0
0
0
0
0
0
2
0.2
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
N/A
N/A
0
0
0
0
0
0
N/A
N/A
0
0
0
0
0
0
2
0.3
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
2
0.2
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
1
0.1
0
0
0
0
0
0
0
0
0
0
0
0
1
0.3
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
1
0.5
0
0
0
0
0
0
0
0
0
0
--
--
Not applicable
1
0.9
4
0.2
1
0.8
0
0
1
0.8
0
0
0
0
0
0
3
0.3
1
1.2
0
0
0
0
0
0
0
0
1
3.3
1
0.3
0
0
0
0
1
2.9
0
0
0
0
N/A
N/A
0
0
0
0
0
0
N/A
N/A
0
0
0
0
0
0
2
0.3
1
1.6
0
0
0
0
0
0
0
0
0
0
1
0.2
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
1
1.6
4
0.5
1
1.7
0
0
1
1.8
0
0
0
0
0
0
3
0.2
1
1.1
0
0
0
0
0
0
0
0
1
3.9
1
0.3
0
0
0
0
1
5.0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
1
6.7
1
0.5
0
0
0
0
1
7.7
0
0
0
0
Q90H
Clerical/administrative support
Very satisfied
30
28.0
444
26.9
31
26.1
49
31.8
27
22.1
60
37.0
26
25.7
23
29.9
276
25.1
24
27.9
32
30.8
17
19.5
38
36.9
13
18.8
7
23.3
115
29.5
7
25.0
13
35.1
10
28.6
15
39.5
6
30.0
N/A
N/A
53
32.9
0
0
4
30.8
N/A
N/A
7
33.3
7
58.3
17
36.2
178
27.0
19
30.2
20
31.2
10
18.5
20
40.8
5
14.3
6
20.7
105
23.2
5
21.7
12
30.0
7
21.9
18
35.3
9
25.7
14
31.1
227
28.6
17
27.9
25
32.9
11
16.9
35
42.2
15
32.6
16
25.8
216
25.4
14
24.1
24
31.2
16
28.6
25
31.6
11
20.4
22
27.2
352
27.1
28
29.5
42
32.6
22
21.6
45
37.2
20
25.0
8
30.8
92
26.7
3
14.3
7
28.0
5
25.0
15
36.6
6
28.6
2
18.2
32
25.2
1
12.5
2
28.6
3
42.9
7
46.7
1
20.0
6
40.0
60
27.5
2
15.4
5
27.8
2
15.4
8
30.8
5
31.2
--
--
Satisfied
45
42.1
669
40.6
58
48.7
67
43.5
50
41.0
64
39.5
39
38.6
29
37.7
446
40.6
42
48.8
47
45.2
35
40.2
41
39.8
26
37.7
16
53.3
152
39.0
12
42.9
13
35.1
15
42.9
14
36.8
9
45.0
N/A
N/A
71
44.1
4
80.0
7
53.9
N/A
N/A
9
42.9
4
33.3
15
31.9
266
40.4
31
49.2
24
37.5
26
48.1
19
38.8
14
40.0
14
48.3
189
41.8
11
47.8
23
57.5
9
28.1
20
39.2
12
34.3
18
40.0
330
41.6
33
54.1
30
39.5
30
46.1
29
34.9
19
41.3
27
43.5
339
39.8
25
43.1
37
48.0
20
35.7
35
44.3
20
37.0
34
42.0
517
39.7
45
47.4
59
45.7
43
42.2
47
38.8
28
35.0
11
42.3
151
43.8
12
57.1
8
32.0
7
35.0
17
41.5
11
52.4
6
54.5
53
41.7
4
50.0
2
28.6
2
28.6
5
33.3
3
60.0
5
33.3
98
45.0
8
61.5
6
33.3
5
38.5
12
46.1
8
50.0
--
--
Neither satisfied nor dissatisfied
16
14.9
236
14.3
15
12.6
20
13.0
26
21.3
16
9.9
11
10.9
13
16.9
166
15.1
8
9.3
14
13.5
19
21.8
12
11.7
10
14.5
3
10.0
53
13.6
6
21.4
4
10.8
7
20.0
3
7.9
1
5.0
N/A
N/A
17
10.6
1
20.0
2
15.4
N/A
N/A
1
4.8
0
0
7
14.9
93
14.1
4
6.3
9
14.1
10
18.5
5
10.2
5
14.3
5
17.2
71
15.7
4
17.4
5
12.5
9
28.1
7
13.7
5
14.3
7
15.6
117
14.7
5
8.2
12
15.8
16
24.6
10
12.1
5
10.9
9
14.5
118
13.9
10
17.2
7
9.1
10
17.9
6
7.6
6
11.1
13
16.1
185
14.2
9
9.5
13
10.1
22
21.6
13
10.7
10
12.5
3
11.5
49
14.2
4
19.1
7
28.0
4
20.0
3
7.3
1
4.8
2
18.2
21
16.5
1
12.5
3
42.9
2
28.6
0
0
0
0
1
6.7
28
12.8
3
23.1
4
22.2
2
15.4
3
11.5
1
6.2
--
--
Dissatisfied
9
8.4
194
11.8
11
9.2
17
11.0
12
9.8
13
8.0
16
15.8
7
9.1
137
12.5
8
9.3
11
10.6
9
10.3
7
6.8
12
17.4
2
6.7
43
11.0
3
10.7
6
16.2
3
8.6
2
5.3
4
20.0
N/A
N/A
14
8.7
0
0
0
0
N/A
N/A
4
19.1
0
0
5
10.6
83
12.6
6
9.5
11
17.2
3
5.6
3
6.1
7
20.0
2
6.9
54
11.9
2
8.7
0
0
6
18.8
3
5.9
5
14.3
4
8.9
80
10.1
5
8.2
8
10.5
6
9.2
5
6.0
7
15.2
5
8.1
112
13.2
6
10.3
9
11.7
5
8.9
8
10.1
8
14.8
8
9.9
163
12.5
10
10.5
14
10.8
11
10.8
10
8.3
14
17.5
1
3.9
31
9.0
1
4.8
3
12.0
1
5.0
3
7.3
2
9.5
0
0
13
10.2
1
12.5
0
0
0
0
2
13.3
0
0
1
6.7
18
8.3
0
0
3
16.7
1
7.7
1
3.9
2
12.5
--
--
Very dissatisfied
6
5.6
93
5.6
4
3.4
1
0.7
6
4.9
8
4.9
8
7.9
5
6.5
65
5.9
4
4.7
0
0
6
6.9
5
4.8
8
11.6
1
3.3
23
5.9
0
0
1
2.7
0
0
3
7.9
0
0
N/A
N/A
5
3.1
0
0
0
0
N/A
N/A
0
0
0
0
3
6.4
33
5.0
3
4.8
0
0
4
7.4
2
4.1
4
11.4
2
6.9
31
6.9
1
4.3
0
0
1
3.1
3
5.9
4
11.4
2
4.4
34
4.3
1
1.6
1
1.3
1
1.5
4
4.8
0
0
4
6.5
59
6.9
3
5.2
0
0
5
8.9
4
5.1
8
14.8
4
4.9
74
5.7
3
3.2
1
0.8
3
2.9
5
4.1
8
10.0
2
7.7
19
5.5
1
4.8
0
0
3
15.0
3
7.3
0
0
1
9.1
7
5.5
1
12.5
0
0
0
0
1
6.7
0
0
1
6.7
12
5.5
0
0
0
0
3
23.1
2
7.7
0
0
--
--
Decline to answer
0
0
2
0.1
0
0
0
0
0
0
0
0
0
0
0
0
2
0.2
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
N/A
N/A
0
0
0
0
0
0
N/A
N/A
0
0
0
0
0
0
2
0.3
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
2
0.2
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
1
0.1
0
0
0
0
0
0
0
0
0
0
0
0
1
0.3
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
1
0.5
0
0
0
0
0
0
0
0
0
0
--
--
Not applicable
1
0.9
11
0.7
0
0
0
0
1
0.8
1
0.6
1
1.0
0
0
6
0.6
0
0
0
0
1
1.1
0
0
0
0
1
3.3
4
1.0
0
0
0
0
0
0
1
2.6
0
0
N/A
N/A
1
0.6
0
0
0
0
N/A
N/A
0
0
1
8.3
0
0
4
0.6
0
0
0
0
1
1.9
0
0
0
0
0
0
2
0.4
0
0
0
0
0
0
0
0
0
0
0
0
4
0.5
0
0
0
0
1
1.5
0
0
0
0
1
1.6
7
0.8
0
0
0
0
0
0
1
1.3
1
1.9
0
0
9
0.7
0
0
0
0
1
1.0
1
0.8
0
0
1
3.9
2
0.6
0
0
0
0
0
0
0
0
1
4.8
0
0
1
0.8
0
0
0
0
0
0
0
0
1
20.0
1
6.7
1
0.5
0
0
0
0
0
0
0
0
0
0
Q92A
Support from non-physician clinical staff
Very satisfied
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Satisfied
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Neither satisfied nor dissatisfied
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Dissatisfied
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Very dissatisfied
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Decline to answer
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Not applicable
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
Q92B
Opportunities for physician input in management decisions
Very satisfied
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Satisfied
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Neither satisfied nor dissatisfied
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Dissatisfied
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Very dissatisfied
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Decline to answer
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Not applicable
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
Q92C
Communication about financial status of clin location
Very satisfied
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Satisfied
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Neither satisfied nor dissatisfied
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Dissatisfied
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Very dissatisfied
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Decline to answer
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Not applicable
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
Q92D
Teamwork between physicians and staff
Very satisfied
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Satisfied
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Neither satisfied nor dissatisfied
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Dissatisfied
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Very dissatisfied
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Decline to answer
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Not applicable
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
Q92E
Responsiveness to physicians requests
Very satisfied
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Satisfied
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Neither satisfied nor dissatisfied
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Dissatisfied
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Very dissatisfied
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Decline to answer
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Not applicable
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
Q92F
Space for clinical practice
Very satisfied
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Satisfied
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Neither satisfied nor dissatisfied
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Dissatisfied
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Very dissatisfied
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Decline to answer
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Not applicable
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
Q92G
Availability of supplies for clinical practice
Very satisfied
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Satisfied
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Neither satisfied nor dissatisfied
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Dissatisfied
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Very dissatisfied
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Decline to answer
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Not applicable
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
Q92H
Quality of equipment for clinical practice
Very satisfied
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Satisfied
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Neither satisfied nor dissatisfied
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Dissatisfied
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Very dissatisfied
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Decline to answer
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Not applicable
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
Q92I
Ability to provide high quality care
Very satisfied
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Satisfied
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Neither satisfied nor dissatisfied
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Dissatisfied
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Very dissatisfied
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Decline to answer
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Not applicable
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
Q92J
Functioning of clinical location
Very satisfied
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Satisfied
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Neither satisfied nor dissatisfied
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Dissatisfied
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Very dissatisfied
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Decline to answer
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
--
--
Not applicable
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N<5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A